What We Do

NMMAA will consist of four strategies:

Referrals

At the NMMAA, we provide victims with referrals to the organizations or services that are appropriate for their individual situation.

Advocating

Empowering Ourselves To Be Empowered

As an advocate for social justice, the NMMAA empowers the community through education and activism. With active patient advocates throughout the United States, the NMMAA helps citizens be informed. Informed citizens organize and protest injustices, raise awareness, educate, and build coalitions.

The NMMAA offers advocacy services including (but not limited to):

  • Contacting elected officials
  • Organizing Town Hall meetings
  • Reaching out to neighbors
  • Addressing Civic Clubs and organizations
  • Creating a presence in the media, including social media and radio
  • Creating a presence in hospitals, nursing homes, and other healthcare facilities.

Education

Protecting Vulnerable Members Of The Community

The NMMAA speaks on behalf of, and works to secure and protect the rights of, the elderly, special needs, indigent populations, and individuals for whom English is a second language.

Education is an important component of informing communities on the facts of medical malpractice.

Consulting

Empowering Others Not To Give Up

Through the Four-Steps to Empowerment, which will also help clients navigate through the barriers of the healthcare system, knowledgeable consultants of the NMMAA will:

  • The Medical Incident Management Team (IMT), will hear your story (telling your story, knowing you have been heard) and complete an Intake Assessment of complaints received.
  • The Medical Incident Investigation Team (IIT) will assess your case (seeing the total picture) using medical records to recreate the incident chronologically.
  • The Medical Incident Action Team (IAT) will determine and instigate a course of action (moving from victim to victor), and will assist clients with filing complaints to all accreditation agencies, organizations, and other applicable entities. The IAT will also determine appropriate means of raising community awareness of the incident, knowledge gained, recourse available, etc.
  • The Medical Incident Response Team (IRT) will respond, regroup (press on toward the mark), review responses received from agencies, determine if (and which) further filings are necessary, and will secure further legal consultation and/or leadership.

Education is an important component of informing communities on the facts of medical malpractice.